Contact for more information:
Valerie Brodie
Vice President
Worldwide Marketing
Computer Generated Solutions, Inc.
212-261-2074
vbrodie@cgsinc.com
Computer Generated Solutions Technical Support Center in Atlanta recognized for the
2nd Year in a Row
- 2004 17th Annual Reader Satisfaction Survey awards the Highest Rating Intel Platform Technical Support to IBM
- 2005 18th Annual Reader Satisfaction Survey awards the Highest Rating Intel Platform Technical Support to Lenovo/IBM
New York, NY - August 24, 2005 - In the two years that Computer Generated Solutions (CGS) Inc., Atlanta, technical support center facility has been open, PC Magazine Readers' Choice has awarded Lenovo/IBM with the Highest Rating for Intel Platform Technical Support. For the 2nd year in a row CGS is proud of the recognition that Lenovo/IBM has received for the service that CGS provides. This world-class support recognized by the PC Magazine's Reader Satisfaction Survey is being delivered by CGS in our Atlanta Facility.
CGS delivers high quality, cost-effective Helpdesk and Technical Support solutions for companies worldwide, providing technical support for all hardware platforms and operating systems, commercially available software, and customized applications. With 20 years experience, CGS understands the unique aspects of the helpdesk business and offers a wide range of solutions for clients of all sizes and technical support requirements.
Consistent with CGS standards, the new facility is designed to deliver the highest quality support using the latest in call center, network, voice and data technologies with full backup capabilities. The Center is built with both clients and employees in mind, containing such amenities as classrooms for on-going training, recreation facilities and dining areas.
CGS becomes an extension of your business. Front line to the end user, CGS gathers transaction and incident intelligence that is used by clients to improve their business processes. CGS provides trained professionals to support your needs from laptops to mainframes, on all hardware platforms, for all commercially available software, as well as for customized applications.
About Computer Generated Solutions, Inc.
Computer Generated Solutions (CGS) is a leading provider of system integration, software, training, and managed services to businesses and government agencies worldwide. CGS enables organizations to adapt and implement advanced technologies throughout their enterprise by delivering expert, cross-industry solutions on multiple platforms. By integrating with clients' core business operations, CGS offers a broad array of services including e-business consulting and application development, ERP and CRM solutions, system integration, learning services, help desk, and professional staffing. CGS delivers The Composite Solution, an integrated suite of services reflecting a broad range of technology and business practices. The result is a comprehensive set of solutions to meet the needs of a growing enterprise. Established in 1984 and headquartered in New York City, CGS maintains a presence in 29 locations around the globe, including the United States, Canada, and India.
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